At Dr Lal Pathlabs Amroha, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

  • Personal details such as name, age, gender, contact number, and email address.

  • Medical information necessary for performing diagnostic tests.

  • Payment details for processing transactions.

  • Usage data such as browsing patterns when you visit our website.

2. How We Use Your Information

  • To provide accurate diagnostic and pathology services.

  • To deliver reports in person, by email, or through our online portal.

  • To process bookings, payments, and customer support requests.

  • To send reminders, updates, or offers related to our services (only with your consent).

3. Confidentiality of Medical Records

  • All patient data and test results are treated with strict confidentiality.

  • Reports are shared only with the concerned patient or authorized healthcare provider.

  • We do not disclose sensitive health information to third parties without consent, unless required by law.

4. Data Security

  • We use secure systems and technology to protect your information against unauthorized access, loss, or misuse.

  • However, no online transmission is 100% secure, and we encourage users to safeguard their login details.

5. Third-Party Sharing

  • We do not sell, rent, or trade your personal information.

  • Limited sharing may occur with trusted partners only for payment processing, logistics, or regulatory compliance.

6. Cookies and Website Use

  • Our website may use cookies to improve user experience.

  • You can choose to disable cookies in your browser, though some features may not function properly.

7. Your Rights

  • You may request access, correction, or deletion of your personal data by contacting us.

  • You may also opt out of promotional communications at any time.

8. Updates to This Policy

  • We may update this Privacy Policy from time to time.

  • Any changes will be posted on this page with the updated effective date.